Shipping policy

Auraguard shipping policy

At Auraguard, we are committed to providing a smooth and efficient shipping experience for our customers. Below you will find all the details regarding our shipping rates, delivery times, and policies.

Shipping Rates

-Flat Rate Shipping:We offer a flat rate shipping fee of $13 for all orders Australia-wide.
- Free Shipping: Enjoy free shipping on all orders over $150.

Order Processing Time

We strive to process and ship all orders as quickly as possible:
- Orders are typically processed and dispatched the day after they are placed.
- If your order is placed early in the day, we will do our best to ship it out the same day.
- Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

We ship all orders via standard postage through Australia Post. Below are the estimated delivery times for each state:

- New South Wales (NSW): 2-4 business days
- Victoria (VIC): 2-4 business days
- Queensland (QLD): 3-5 business days
- South Australia (SA): 3-5 business days
- Western Australia (WA): 5-7 business days
- Tasmania (TAS): 4-6 business days
- Northern Territory (NT): 5-8 business days
- Australian Capital Territory (ACT): 2-4 business days

Please note that these are estimated delivery times provided by Australia Post and may vary due to factors beyond our control, such as weather conditions, public holidays, or delays within the Australia Post network.

Shipping Limitations

- No Express Shipping: Currently, we do not offer express postage services.
- P.O. Boxes and Parcel Lockers:We can deliver to P.O. Boxes and Parcel Lockers within Australia.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress through the Australia Post website.

Undelivered Packages

If your package has not arrived within the estimated delivery time, please check the tracking information provided. If there are issues with the delivery, please contact us at info@auraguard.com.au so we can assist you in resolving the matter.

Changes to Shipping Policy

Auraguard reserves the right to modify this shipping policy at any time without prior notice. Any changes will be reflected on this page, and it is the responsibility of the customer to review our shipping policy periodically.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please do not hesitate to contact us at info@auraguard.com.au.